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The main reason we've done this is because we accept that many rs gold people learn from their previous mistakes, especially small offences committed long ago. This means that if you have an account that had offences on it, it's entirely possible that they've been removed!To support this, we no longer issue black marks, we simply record the offences themselves. If you log into the Offence Appeals page, you'll see two pillars: one records offences that can result in being banned, the other records offences that can result in being muted. It should now be much simpler to see your account's status and where you stand.If you have an account that is still banned or muted after today, we're allowing you another chance to submit an appeal. Our Player Support team will then reassess your offences and decide whether to remove some or all of them.